Frequently Asked Questions

Do i need to do a sample print?

It is recommended that you do an actual sample print before proceeding. As professionals, we will try to point out potential issues before printing. However, we won’t be able to foresee each and every issue thus it is recommended that you do the sample prints for yourself where we may recommend alternatives, should any issue arise. We would like to emphasize that it is recommended that you do a sample color print on a 80GSM woodsfree at $0.50, if you were to update your artwork after doing the sample print to ensure that no file issue will arise.

I do not have time to visit your shop to view the sample prints

We are willing to send the samples to your address via email (For items that can be posted out only). Another alternative is for us to take a photo and send it to you.

Do you have design templates that i can use?

Yes, we have templates for business cards. It is currently not uploaded online and we are working on our system. We can send you via wetransfer for you to take a look at our templates

I have an urgent order, do you offer an express service?

Depending on your requirements, we may be able to provide you with an express service. Please call us to discuss your requirements.

What is the difference between normal, urgent, super urgent and variable orders?

These are simply the timescales placed on orders, normal orders are subject to our standard lead times, urgent and super urgent orders are done via our express service and variable orders may take slightly longer to process dependant on the complexity of the order. *Please note that not all products are eligible for the express service

Is the express service available at all times?

No, If you require the express service, please contact the team to make sure we have the availability to process your order in time.

How we work?

P.A.G. Company started its printing business initially with one printing machine. Over the years we have grown to occupy our very own production facility of over 22,000 square feet and 18000 square feet of warehouse facility. We now have 4 modern multi-functional printing machines capable of undertaking the most demanding of printing jobs. We are now a one stop printing centre that can provide all of our customers printing needs, from product design to the final print job. We specialise in high grade, high quality print jobs that can meet the most demanding specifications. We undertake jobs from the 100s to the millions in terms of quantity and guarantee the same commitment and quality of service no matter how big or small the job.

When P.A.G got established?

Established July 1998.

How long take to get pamphlets (500) pcs?

Can take within one week.